Hi, I recently donated for an upgrade to supreme and when I logged in I had it in the lobby. Then when I logged onto the other servers I had my rank, later I logged onto Op and I was still an elite. As I went on I relogged and even reset my Minecraft. Then I emailed [email protected] but I'm worried that they get so many that mine might be missed so I was wondering if I can try to get help early. I even have screenshots of the rank on infection etc.
Thank you for your concerns . However, the support team is busy as you know. However all members who have rank issues have to email support. We can't help one over the other.
As said by tigerz please email [email protected] with the following template Ign: Rank/perms you are missing: What game modes you are missing them on: Evidence you purchased the rank/perms: