Hi, my IGN is sxns.

I have an account with an elite rank.

It only works on skywars and doesn't work on any of the other Mineverse servers.

Could you fix this, please?
Evidence: https://streamable.com/oj0dr

 

I have rank every name you have ever had along with your UUID and I am seeing no sign of any purchase ever in our system:
https://namemc.com/profile/sxns.5

 

I'm closing this thread for inactivity.
If this is still a problem, feel free to submit a support ticket:
https://www.mineverse.com/support-tickets/open