Hi, my IGN is sxns. I have an account with an elite rank. It only works on skywars and doesn't work on any of the other Mineverse servers. Could you fix this, please? Evidence: https://streamable.com/oj0dr
I have rank every name you have ever had along with your UUID and I am seeing no sign of any purchase ever in our system: https://namemc.com/profile/sxns.5
I'm closing this thread for inactivity. If this is still a problem, feel free to submit a support ticket: https://www.mineverse.com/support-tickets/open