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  • My rank was removed after my name change.

    Discussion in 'Site Support' started by Bloo, Sep 24, 2017.

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    1. Bloo
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      Bloo Active Member

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      As title states, my rank was removed after my name change.

      I sent some sort of support ticket or something, but I'm not sure how I went about it. This happened years ago when Mojang introduced the ability for everyone to be able to change their name.

      My previous names were vMpee, vaMpeex and Fledge if that helps. From memory, vMpee was the name I donated to get the rank for. Surprisingly my brother regained his rank after his name change, mine did not.
       
    2. SlowPot
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      SlowPot Well-Known Member

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    3. Connor_
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      Connor_ Well-Known Member

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    4. Bloo
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      Bloo Active Member

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      I'm not searching through years and years of transaction receipts just for this, I'm sure they have vMpee on their records of donors.
       
    5. SlowPot
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      SlowPot Well-Known Member

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      Not too sure if they can search by your username. However do you have your rank on any of the gamemodes?
       
    6. PiLe
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      PiLe Retired Admin Premium

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      I have resent your rank.
      Let me know if you have any more issues.
       
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