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  • Problem with upgrading

    Discussion in 'Site Support' started by gvgnvhgbhbhh, Mar 28, 2017.

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    1. gvgnvhgbhbhh
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      gvgnvhgbhbhh Active Member

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      • My exact in game name is: Gvgnvhgbhbhh
      • My purchased rank is/was: VIP
      • My exact issue and or game mode where the problem is: I got VIP about a year ago and now when i want to upgrade to MVP it says I have to buy VIP again and I don't know why its telling me to re buy it pleas help if you can thank u.
      • Evidence ie: screenshots and/or any helpful information: In the screenshot u can see that im VIP. Also u can go to the website were u buy ranks and put my name in and do upgrade from VIP to MVP and it says I cant upgrade so pleas help if you can thank you. 2017-03-28_18.57.18.png
       
    2. Alana
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      Alana Well-Known Member

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      Email [email protected] with your ign and evidence of the purchase, and what the problem is. It may take a few days or weeks for a reply, so be patient.
       
    3. gvgnvhgbhbhh
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      gvgnvhgbhbhh Active Member

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      thank you and ok
       
    4. Exstatisfy
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      Exstatisfy Boss Member

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      The package was resent, if you don't have it feel free to create another thread. Thank you for your patience!
       
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