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  • MY RANK IS GONE!!!!!!!!!!!

    Discussion in 'Site Support' started by jarmo pauw, Dec 30, 2016.

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    1. jarmo pauw
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      jarmo pauw Active Member

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      Hello mineverse i bought god rank for your server and i couldnt log in on 1.11.2 so a week later i tried 1.8 and it worked but in the lobby i had my god rank but when i joined a game lobby like op pvp or skywars it was gone so today i logged on and MY WHOLE RANK WAS GONE NOT EVEN IN MAIN LOBBY ITS JUST GONE WHY HELP MEEEEEEEEEE
       
    2. kinsey_kid
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      kinsey_kid Developer Developer Premium

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      Did you charge back? If you didn't then you need to get the confirmation of payment email, screenshot it and send it to [email protected]
       
    3. jarmo pauw
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      jarmo pauw Active Member

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      yes i joined the skywars lobby and i have the rank there but not in main lobby il send some screenshots

      wait il make a video



      there u go see its gone on some servers and when i type on god pvp /kit god it doesnt give me cuz i dont have permission on that server
       
      Last edited by a moderator: Dec 30, 2016
    4. kinsey_kid
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      kinsey_kid Developer Developer Premium

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      Just take a screenshot of you with the rank on skywars and fill in the template bellow then send them both to the following email address: [email protected]

      The template is as follows:

      Your IGN:
      The rank/permissions you are missing:
      The servers you are missing these on:
      Proof of purchase/Evidence:
       
    5. jarmo pauw
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      jarmo pauw Active Member

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      i cant find the payment e mail but i really bought it watch the video man! well see the screenshot 2016-12-30_10.48.06.png
       
    6. Amori
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      Amori Experienced Member

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      Well
      Mineverse removed all the /kits
      Cuz
      "EULA"
       
    7. jarmo pauw
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      jarmo pauw Active Member

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      ok i have the god rank on the servers skywars gta prison infection those are all the servers i HAVE god rank

      yeah but still it doesnt says my rank

      and i miss the permissions of THE WHOLE GOD RANK on servers where it doesnt says my rank

      in servers it doesnt says my rank its just like the stone regular rank

      HELP MEEEEEEEEEEEE FIX IT
       
      Last edited by a moderator: Dec 30, 2016
    8. Dyna_Mighty
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      Dyna_Mighty Retired Head-Mod

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      Kinsey posted above on what exactly you need to do to get your rank fixed. That is the only way that it will be taken care of. We cannot help here on the forums. We can only tell you the way to get it fixed.
       
    9. jarmo pauw
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      jarmo pauw Active Member

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      look still on a few servers like OP PVP it doesnt says my rank when i press tab my name isnt blue either and when i try /kit god it says i have no permission so yeah just like i dont have it
       
    10. Levis
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      Levis Boss Member

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      Such drama, much wow.

      Just send a mail to [email protected] with the evidence of u have the rank.
       
    11. jarmo pauw
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      jarmo pauw Active Member

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      dude the evidence is here this thread is evidence they are helping me right now i hope
       
    12. Levis
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      Levis Boss Member

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      Dude, you need to mail to [email protected] and bump the mail every day.
       
    13. PiLe
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      PiLe Retired Admin Premium

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      Emailing Cyp is the only way to get your rank issues fixed. No one else has the ability to help you. I would advise you to email him at this address:
      [email protected]

      Best of luck to you.
      Closing.
       
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